Many organizations have looked at the original CMMI for Development model, and wished that it was applicable to more than just the design and development of products and systems.  They hoped to share in the widespread success organizations have had using the model in improving their productivity, predictability, and delivered quality. However their business involved service delivery rather than products creation and the CMMI was not for them, until now.

Recently, the SEI released a new version of the CMMI model, CMMI for Services.  This model is based on the same concepts and principles as the original CMMI for Development model, but its focus and emphasis is on service delivery organizations.  Service organizations in such diverse fields as education, health care, telecommunications, and hospitality have begun using CMMI for Services as their standard and framework for process improvement and organizational performance.  Built on more than 20 years of success and experience, the new release of the CMMI model is especially valuable for organizations that are already using the original CMMI model in their development work, but that have been looking for a suitable way to apply the model to the service-oriented parts of their business, such as installation and field support, training, and Information Technology (IT) services.

PEP, Inc. is pleased to announce that it is among the first organizations certified by the SEI to teach the new 3-day Introduction to CMMI for Services course. In addition, also is authorized to teach the one-day CMMI for Services supplement intended for people who are interested in the Services model and who have already completed the Introduction to CMMI for Development course.  PEP partners are also certified as High Maturity SCAMPI Lead Appraisers for both the Development and Services models.

Effective 11/17/08, the SEI announced that they are performing audits of all CMMI High Maturity appraisals. They also announced and published the criteria being used for the High Maturity Audits. They note that the criteria in no way limit the application of the model or its intent or judgments made during an appraisal, nor do they relieve the organization from fully implementing the model.

Click this link if you wish to read the full announcement and view the criteria themselves.

As of 20 March 2009, both Judah Mogilensky and Mark Rabideau have been certified by the SEI (Software Engineering Institute) as High Maturity SCAMPI Lead Appraisers (HMLA) for CMMI for Development. This role now appears under Process Enhancement Partners listing on the SEI Partner Directory. To quote the SEI:

SEI-Certified SCAMPI High Maturity Lead Appraisers (SCAMPI HM LAs) lead trained teams of professionals in the appraisal[...]  determine an organization’s process capability and/or maturity level.

Before [...] become[ing] a SCAMPI HM LA, you must

• Be a current SEI-Authorized SCAMPI Lead Appraiser in good standing
• Present evidence of having led at least two CMMI SCAMPI A Appraisals. (Note: CMM appraisal experience will not be accepted to this requirement.)
• Present successful completion of at least one course relevant to CMMI high maturity concepts and practices, (e.g., High Maturity with Statistics, Statistical Measurement, and Statistical Process Control). Qualifying courses must have been completed within the last five years.
• Show experience working in a high maturity process improvement environment in one of the following three areas:
  • Building/implementing HM practices or participation on at least one CMMI SCAMPI A Capability Level/Maturity Level 4 and/or 5 Appraisal as a team member or mini-team member
  • Developing/facilitating  HM training
  • Statistical/quantitative management or modeling & simulation experience in support of managing/building products.

IAI’s MLM Division First in Israel to Receive Capability Maturity Model® Integration (CMMI) Maturity Level 5 Rating from Carnegie Mellon® Software Engineering Institute.  This appraisal was lead by Judah Mogilensky, SEI Visiting Scientist and High Maturity Lead Appraiser.

You may read more about the appraisal here.

PEP is pleased to announce that it’s client The Southwest Research Institute (SwRI) Systems and Software Engineering Organization successfully attained a CMMI Maturiy Level 5 during its recent appraisal. Mark Rabideau was the High Maturity Lead Appraiser on this effort.

To learn more about this outstanding PEP client, please visit their website.