Intro to CMMI for Services Instructor

PEP, Inc. is pleased to announce that Judah Mogilensky is among the first individuals certified by the SEI to teach the new 3-day Introduction to CMMI for Services course.judah

In addition both Judah and his partner Mark Rabideau are authorized to teach the one-day CMMI for Services supplement intended for people who are interested in the Services model and who have already completed the Introduction to CMMI for Development course. PEP partners are also certified as High Maturity SCAMPI Lead Appraisers for both the Development and Services models.

CMMI for Services

Many organizations have looked at the original CMMI for Development model, and wished that it was applicable to more than just the design and development of products and systems.  They hoped to share in the widespread success organizations have had using the model in improving their productivity, predictability, and delivered quality. However their business involved service delivery rather than products creation and the CMMI was not for them, until now.

Recently, the SEI released a new version of the CMMI model, CMMI for Services.  This model is based on the same concepts and principles as the original CMMI for Development model, but its focus and emphasis is on service delivery organizations.  Service organizations in such diverse fields as education, health care, telecommunications, and hospitality have begun using CMMI for Services as their standard and framework for process improvement and organizational performance.  Built on more than 20 years of success and experience, the new release of the CMMI model is especially valuable for organizations that are already using the original CMMI model in their development work, but that have been looking for a suitable way to apply the model to the service-oriented parts of their business, such as installation and field support, training, and Information Technology (IT) services.

PEP, Inc. is pleased to announce that it is among the first organizations certified by the SEI to teach the new 3-day Introduction to CMMI for Services course. In addition, also is authorized to teach the one-day CMMI for Services supplement intended for people who are interested in the Services model and who have already completed the Introduction to CMMI for Development course.  PEP partners are also certified as High Maturity SCAMPI Lead Appraisers for both the Development and Services models.

AAI Maturity Level 3

AAI Corporation Earns CMMI Level 3

Assessment Signifies Engineering and Project Management Excellence

Hunt Valley, Md. – January 20, 2010 — AAI Corporation, an operating unit of Textron Systems, a Textron Inc. (NYSE: TXT) company, announced today that the company has been appraised to Capability Maturity Model Integration (CMMI®) Level 3. Covering systems engineering and project management functions within AAI’s Hunt Valley, Md., Unmanned Aircraft Systems, Test & Training Systems and Advanced Systems organizations, the successful December 2009 assessment was led by Mark Rabideau, a licensed lead assessor and Six Sigma master black belt from Process Enhancement Partners, Inc. appraisal to CMMI Level 3 is an explicit requirement in many U.S. military development solicitations.

Read More »

A New Logo!

PEP is very pleased to announce our new logo.  After much work and thought we have finally completed work on its creation.

PEP Logo

PEP Logo

The logo itself is copyright Process Enhancement Partners, Inc. and registered via Registered Commons.
Registered at RegisteredCommons.org

PEP Logo
was created by Mark Rabideau
on 2009-10-15.
License: http://en.wikipedia.org/wiki/Copyright .
Description: New PEP Logo completed October 2009.

CMMI-SVC (Services) Video

PEP is pleased to provide a live link (and host) Eileen Forrester’s brief (18 min.) overview presentation on CMMI-SVC (CMMI for Services).

We hope you find the presentation informative.

Should you wish to explore the applicability of CMMI-SVC to your organization further, please contact PEP directly.


CMMI-SVC_HQ
by rabideau

Online Training- interested?

I am seeking individuals or groups interested in providing online training in the areas of  Six Sigma and CMMI (DEV and SVC most particularly). I have built a small ‘initial’ prototype for viewing at: http://ambientwebs.org/moodle It is not an address that I intend to use when the site goes into production; but for now ‘any port in a storm’- address-wise.

Should you or your organization be interested in collaborating with me in this endeavor please use my ProcessTeam  contact form to let me know.

…mark (Rabideau)

High Maturity Audit Criteria

1080177_magnifying_glass1

Effective 11/17/08, the SEI announced that they are performing audits of all CMMI High Maturity appraisals. They also announced and published the criteria being used for the High Maturity Audits. They note that the criteria in no way limit the application of the model or its intent or judgments made during an appraisal, nor do they relieve the organization from fully implementing the model.

Click this link if you wish to read the full announcement and view the criteria themselves.

PEP CMMI-Services Certifications are official!

PEP is pleased to announce that both Judah Mogilensky and Mark Rabideau are now SEI Certified Lead Appraisers for Services and also SEI Certified Instructors for the SEI Services Supplement for CMMI v1.2. To quote the SEI:

SEI-Certified SCAMPI Lead Appraisers for Services can use the SCAMPI appraisal materials, including appraisal team training materials, only to train appraisal teams and to lead appraisals on behalf of an SEI CMMI for Services Partner. SEI-Certified SCAMPI Lead Appraisers cannot use the materials to conduct appraisals independently or on behalf of organizations that are not licensed by CMU/SEI to conduct CMMI for Services appraisals. SEI-Authorized SCAMPI Lead Appraisers using CMMI for Services are not authorized to complete a SCAMPI A appraisal until 6 months after the release of the CMMI-Services Model.

As for the Services Supplement offering the SEI states:

This one-day course introduces service providers, appraisal team members, and process group members to CMMI® fundamental concepts related to service delivery. The CMMI for Services (CMMI-SVC) model defines effective practices that ensure quality services are delivered to customers and end users. Some types of services that would benefit from using CMMI-SVC include operations, logistics, maintenance, IT, and many other services in other government and industry.

SEPG Today 24 March 2009

Today Judah was featured in the SEPG Today publication.

Judah Mogilensky of Process Enhancement Partners, led an interactive afternoon mini-tutorial about using organizational maps and sculpts to learn why a process program is stuck.

sepgtodaynewsletter_tuesjudahHe led attendees in a hands-on exercise on how to draw visual organizational maps to answer a question about their organization. A visual representation enabled attendees to see organizational challenges and opportunities in ways they otherwise wouldn’t. A sculpt, which is physically putting people into the roles symbolized in the map, allowed attendees to ask the people how it feels to be in those roles.

SEI HMLA Certifications

mark-judahAs of 20 March 2009, both Judah Mogilensky and Mark Rabideau have been certified by the SEI (Software Engineering Institute) as High Maturity SCAMPI Lead Appraisers (HMLA) for CMMI for Development. This role now appears under Process Enhancement Partners listing on the SEI Partner Directory. To quote the SEI:

SEI-Certified SCAMPI High Maturity Lead Appraisers (SCAMPI HM LAs) lead trained teams of professionals in the appraisal[...]  determine an organization’s process capability and/or maturity level.

Before [...] become[ing] a SCAMPI HM LA, you must

  • Be a current SEI-Authorized SCAMPI Lead Appraiser in good standing
  • Present evidence of having led at least two CMMI SCAMPI A Appraisals. (Note: CMM appraisal experience will not be accepted to this requirement.)
  • Present successful completion of at least one course relevant to CMMI high maturity concepts and practices, (e.g., High Maturity with Statistics, Statistical Measurement, and Statistical Process Control). Qualifying courses must have been completed within the last five years.
  • Show experience working in a high maturity process improvement environment in one of the following three areas:
    • Building/implementing HM practices or participation on at least one CMMI SCAMPI A Capability Level/Maturity Level 4 and/or 5 Appraisal as a team member or mini-team member
    • Developing/facilitating  HM training
    • Statistical/quantitative management or modeling & simulation experience in support of managing/building products.